Alveus Leo Copper, kitchen mixer tap, Monarch collection
We accept three methods of payment by either credit/debit cards or bank transfer:
1. Shopify Payments - for credit/debit cards
2. PayPal Express - for credit/debit cards, you may be required to sign in to your Paypal account to complete the purchase.
3. Bank Deposit - transferring the payment into our bank account, details of which will be displayed on your screen after you placed the order (please contact us if you need them emailed over again). Please note we would not be able to despatch the goods until the payment is received into our account, which may delay the delivery.
Customer Reviews
Great service and product
Extremely please with the service and product provided
Elegant tap
This is a very elegant tap. It’s a good size for our smallish kitchen, and a nice colour. I’m pleased with it. The woman on the phone was helpful.
Service was horrendous
Waited for weeks with no response, had to chase them on several occasions. Product did finally arrive is the only positive
Dear Sir, We are sorry to hear you are not happy with our service. It is our aim to always offer the best possible experience, on this occasion, we have unfortunately made an error with your house number and the parcel was returned to us, upon which we have resent it immediately to the correct address. You have received your order in 15 working days (order placed on 03/07, goods received on 24/07), which is longer than average for us. We have checked and we had one phone call from you (just before re-sending the goods on 20/07 which you were informed of), but no emails chasing us. We do answer all the phone calls or voice messages promptly as well as respond to email within 24 hours maximum. Please accept our apologies again for any inconvenience, we appreciate your feedback and will use it to further improve our services. Yours, Olif team
Delivery to UK addresses is free for orders over £149.99, whereas we charge £12 for orders below £150.00. There is also a charge for Classic Premium sinks at £25.00 due to its size and special packaging.
Normally, the goods are delivered to UK mainland addresses within 1 to 7 working days of receiving your order (unless a longer delivery time is stated for certain products on the relevant product page). The delivery may take longer however for various reasons and we aim to notify you of any such delay within 24 hours of receiving your order. You will have an option of cancelling your order, should the longer delivery time not suit your requirements. Once the goods are despatched, you will be receiving a tracking number, which will enable you to estimate the delivery date on our courier's website.
Delivery charges to European countries:
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Germany, Ireland, Italy, Latvia, Norway (limited product range only), Poland, Portugal (mainland), Romania, Slovakia, Spain (mainland), Sweden - £30.00 per box plus £25 for customs clearance.
If you require delivery to any other European country, please enquire at info@olif.co.uk about extra delivery cost before placing your order. Regretfully, we currently do not deliver to non-European destinations. Order of more than one box will be subject of additional shipping charges.