Alveus Formic 30, inset / undermount sink
We accept three methods of payment by either credit/debit cards or bank transfer:
1. Shopify Payments - for credit/debit cards
2. PayPal Express - for credit/debit cards, you may be required to sign in to your Paypal account to complete the purchase.
3. Bank Deposit - transferring the payment into our bank account, details of which will be displayed on your screen after you placed the order (please contact us if you need them emailed over again). Please note we would not be able to despatch the goods until the payment is received into our account, which may delay the delivery.
Beautiful sink but...
Ordering excellent and sink is beautiful but it has small scuffs on corners (not noticed on delivery) plus scratched within two weeks of normal use.
Thank you for your review and we're sorry to hear you're not entirely happy with the product. The sinks made of Granital composite material don't normally scratch easily (unless for instance used for cutting and chopping), so we are surprised to hear this. Would you be able to forward some pictures showing the scratches to email@example.com and we will investigate with the manufacturers. Similarly, we are surprised to see the corners scuffed. If you didn't notice this on delivery, is there a possibility that it somehow happened during the installation? Any other readers please check the Care Instructions for Alveus composite sinks here: https://alveus.co.uk/care-and-maintenance
Brass and blue kitchen
Product looks great. It blends beautifully with our welsh slate worktop and all the gold fittings are perfect for our brass and blue kitchen
Delivery charge to UK mainland addresses is £15.00 per box for most of our products (£18 to Northern Ireland). Some larger products, such as Classic Premium sinks, glass sinks, Bill and Clarke sinks, have to be delivered in special packaging or on a pallet, and we charge between £25.00 and £39.00 for destinations in England and Wales (£55 to Scotland and £85 to Northern Ireland).
Normally, the goods are delivered to UK mainland addresses within 1 to 7 working days of receiving your order (unless a different delivery time is stated for certain products on the relevant product page). The delivery may take longer however for various reasons and we aim to notify you of any such delay within 24 hours of receiving your order. You will have an option of cancelling your order, should the longer delivery time not suit your requirements. Once the goods are despatched, you will be receiving a tracking number, which will enable you to estimate the delivery date on our courier's website.
Delivery charges to European countries:
Ireland - £30.00 per box plus £5 for customs clearance.
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Germany, Italy, Latvia, Lithuania, Norway (limited product range only), Poland, Portugal (mainland), Romania, Slovakia, Spain (mainland), Sweden, Switzerland - £49.00 per box. Please note that the UK VAT will not be charged to purchases being delivered outside of the UK, you will instead have to pay the VAT locally in your country of delivery. Our couriers will provide you with the VAT payment link in an email once the goods are in your country.
If you require delivery to any other European country, please enquire at firstname.lastname@example.org about extra delivery cost before placing your order. Regretfully, we currently do not deliver to non-European destinations. Order of more than one box will be subject of additional shipping charges.