Alveus Glassix 10, inset sink, glass/ stainless steel
We accept three methods of payment by either credit/debit cards or bank transfer:
1. Shopify Payments - for credit/debit cards
2. PayPal Express - for credit/debit cards, you may be required to sign in to your Paypal account to complete the purchase.
3. Bank Deposit - transferring the payment into our bank account, details of which will be displayed on your screen after you placed the order (please contact us if you need them emailed over again). Please note we would not be able to despatch the goods until the payment is received into our account, which may delay the delivery.
Unfortunately, when the package was opened, the glass top was in hundreds of small pieces in the bottom of the box. On a positive note, Olif were very quick to provide a refund. Hope the packaging improves for the future.
Thank you for your comments. Unfortunately, the glass is difficult to transport when courier companies don't treat it with sufficient care despite warning labels. We have however reviewed our delivery arrangements since and now deliver all glass sinks on small pallets. Hence slightly higher delivery charge for glass sinks. We are sorry for your disappointment and hope our corrective actions will improve buying experience for future glass sinks customers.
This sink is so beautiful and better than I expected, the picture doesn’t do it justice. Looks gorgeous.
We was very disappointed when the sink came broken , it took another 7 days to get a replacement , which had a chip on it . Very disappointed
We are sorry for the damage during the transport. We have since introduced deliveries on pallets, so that the couriers are not able to throw the boxes during handles and this seem to work.
I recently purchased a black glass sink from Alveus, and it looks simply stunning. Their helpful staff helped to ensure I received all the correct UK fittings. Highly recommended. Thank you.
Delivery charge to UK addresses is £12.00 per box for most of our products. Some larger products, such as Classic Premium sinks, glass sinks, Bill and Clarke sinks, have to be delivered in special packaging or on a pallet, and we charge between £25.00 and £85.00 depending on the destination within the UK.
Normally, the goods are delivered to UK mainland addresses within 1 to 7 working days of receiving your order (unless a different delivery time is stated for certain products on the relevant product page). The delivery may take longer however for various reasons and we aim to notify you of any such delay within 24 hours of receiving your order. You will have an option of cancelling your order, should the longer delivery time not suit your requirements. Once the goods are despatched, you will be receiving a tracking number, which will enable you to estimate the delivery date on our courier's website.
Delivery charges to European countries:
Ireland - £30.00 per box plus £5 for customs clearance.
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Germany, Italy, Latvia, Lithuania, Norway (limited product range only), Poland, Portugal (mainland), Romania, Slovakia, Spain (mainland), Sweden, Switzerland - £49.00 per box. Please note that the UK VAT will not be charged to purchases being delivered outside of the UK, you will instead have to pay the VAT locally in your country of delivery. Our couriers will provide you with the VAT payment link in an email once the goods are in your country.
If you require delivery to any other European country, please enquire at email@example.com about extra delivery cost before placing your order. Regretfully, we currently do not deliver to non-European destinations. Order of more than one box will be subject of additional shipping charges.