We accept three methods of payment by either credit/debit cards or bank transfer:
1. Shopify Payments - for credit/debit cards
2. PayPal Express - for credit/debit cards, you may be required to sign in to your Paypal account to complete the purchase.
3. Bank Deposit - transferring the payment into our bank account, details of which will be displayed on your screen after you placed the order (please contact us if you need them emailed over again). Please note we would not be able to despatch the goods until the payment is received into our account, which may delay the delivery.
Delivery charge to UK mainland addresses is £15.00 per box for most of our products (£18 to Northern Ireland). Some larger products, such as Classic Premium sinks, glass sinks, Bill and Clarke sinks, have to be delivered in special packaging or on a pallet, and we charge between £25.00 and £39.00 for destinations in England and Wales (£55 to Scotland and £85 to Northern Ireland).
Normally, the goods are delivered to UK mainland addresses within 1 to 7 working days of receiving your order (unless a different delivery time is stated for certain products on the relevant product page). The delivery may take longer however for various reasons and we aim to notify you of any such delay within 24 hours of receiving your order. You will have an option of cancelling your order, should the longer delivery time not suit your requirements. Once the goods are despatched, you will be receiving a tracking number, which will enable you to estimate the delivery date on our courier's website.
Delivery charges to European countries:
Ireland - £30.00 per box plus £5 for customs clearance.
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Germany, Italy, Latvia, Lithuania, Norway (limited product range only), Poland, Portugal (mainland), Romania, Slovakia, Spain (mainland), Sweden, Switzerland - £49.00 per box. Please note that the UK VAT will not be charged to purchases being delivered outside of the UK, you will instead have to pay the VAT locally in your country of delivery. Our couriers will provide you with the VAT payment link in an email once the goods are in your country.
If you require delivery to any other European country, please enquire at firstname.lastname@example.org about extra delivery cost before placing your order. Regretfully, we currently do not deliver to non-European destinations. Order of more than one box will be subject of additional shipping charges.