We accept three methods of payment by either credit/debit cards or bank transfer:
1. Shopify Payments - for credit/debit cards
2. PayPal Express - for credit/debit cards, you may be required to sign in to your Paypal account to complete the purchase.
3. Bank Deposit - transferring the payment into our bank account, details of which will be displayed on your screen after you placed the order (please contact us if you need them emailed over again). Please note we would not be able to despatch the goods until the payment is received into our account, which may delay the delivery.
Sink arrived with dented in two places and slightly twisted longitudinally. The copious packaging showed no signs of damage. Needed to install immediately so no time to return.
We are sorry if the sink arrived damaged. We despatched it immediately the day after your order on 24 hour delivery, so it is unfortunate you didn't have more time to contact us for replacement. As the product is rather long and bulky, it can very occasionally get damaged by couriers in transport. Despite the special packaging. All sinks are carefully inspected on arrival to our warehouse as well as departure to our clients, so we are quite sure your product left our premises in undamaged condition.
Never had a double sink (with a decent enough width + drainer). I made a good choice - and this choice was perfect. Highly recommended :)
Design and practicality are excellent. It makes very good use of available space and quality of the product is good. Service was prompt and trouble free. Thank you.
Overall fair quality, but the long edge bowed in almost 2mm at the centre. This sink is only 30mm thick, so if insetting to a standard (UK) 40mm worktop, If you line up the corners with the front of your worktop, then the front edge bows in, exposing the chipboard in the middle.
Thank you for your review. The sink is indeed 30mm thick and should ideally be fitted alongside a 30mm worktop (or also on top of it if preferred). With any thicker worktops, it is up to the fitters to find a suitable solution (underpacking etc). The sink's drainer is supported by a wooden board, however, it is advisable that there is a cabinet wall (or some other support) somewhere along the entire sink's 1400mm length (with a minimum 800mm cabinet being required to accommodate the two bowls).
It fits. Apparently this size is rare and this was the only sink this size. We are happy, looks great..
Delivery charge to UK addresses is £12.00 per box for most of our products. We charge £25.00 for Classic Premium sinks due to their size and special packaging and £39.00 for glass sinks which are delivered on a pallet.
Normally, the goods are delivered to UK mainland addresses within 1 to 7 working days of receiving your order (unless a different delivery time is stated for certain products on the relevant product page). The delivery may take longer however for various reasons and we aim to notify you of any such delay within 24 hours of receiving your order. You will have an option of cancelling your order, should the longer delivery time not suit your requirements. Once the goods are despatched, you will be receiving a tracking number, which will enable you to estimate the delivery date on our courier's website.
Delivery charges to European countries:
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Germany, Ireland, Italy, Latvia, Lithuania, Norway (limited product range only), Poland, Portugal (mainland), Romania, Slovakia, Spain (mainland), Sweden - £30.00 per box plus £5 for customs clearance. Please note that the UK VAT will not be charged to purchases being delivered outside of the UK, you will instead have to pay the VAT locally in your country of delivery. Our couriers will provide you with the VAT payment link in an email once the goods are in your country.
If you require delivery to any other European country, please enquire at firstname.lastname@example.org about extra delivery cost before placing your order. Regretfully, we currently do not deliver to non-European destinations. Order of more than one box will be subject of additional shipping charges.